The Town of Happy Valley-Goose Bay's water supply is made up from two sources. The Water Treatment Plant is supplied by 5 deep wells located 6.5 kilometers West along the Trans Labrador Highway. Currently the Water Treatment Plant supplies approximately 65% of the water to the Town and Spring Gulch,the second source makes up the remaining 35%. Treatment at the Towns Water Treatment Plant consists of Iron and Manganese removal with a Green Sand Filter system. The chemicals used for the treatment process is Alum, Potassium Permanganate, Chlorine, Lime and Fluoride. At the Spring Gulch water plant they use chlorine for disinfection and fluoride as treatment.

The Water Distribution side of the system has three reservoirs and pumping stations with the largest being Sandhill located at the top of MOT hill which has a capacity of 1.2 million gallons. This reservoir supplies the Happy Valley part of the Town. The next reservoir is D–19 which is located next to Midway Garden Restaurant and has a capacity of 150,000 gallons that supplies the Hamilton Heights part of Town. The third reservoir is reservoir D-42 located on Halifax Street with a capacity of 450,000 gallons that supplies the Northside Industrial Park and the Spruce Park part of Town with water. In addition to the pumping stations, the Town maintains approximately 65,000 meters of water mains ranging in size from 4" to 20" in diameter. We also maintain approximately 280 fire hydrants throughout the Town.

Daily tests are taken and recorded for chlorine residuals at the three reservoirs and at an additional 10 sites throughout Town to ensure potable water quality. The Water Section is responsible for the operation and maintenance of the three pump houses, including a chlorine booster station and water quality testing, and the maintenance of the Water Distribution System including valves, hydrants, mains and, laterals to the curb stop. This section also maintains and reads a number of water meters within our system.

A hydrant flushing program is carried out every summer, whereby hydrants are opened and flushed. This process removes sediments from the distribution system and ensures that we provide a good water quality to our residents. During the flushing program, all hydrant nozzles and all valves in the system are exercised for ease of operation.

The following is the Town's Policy for responding to water line breaks and related labor costs:

The Town will not accept responsibility for water line breaks that occur on the owner's side of the curb stop. The Town will agree to investigate the problem during normal working hours, but will inform the citizen or property owner that the repairs are their responsibility. As for frozen water mains, the owner is to contact a local plumbing company to thaw the water lines, if that does not work, the Town will thaw the water line at the owner's expense (certain conditions apply, contact the Town for more information).

The Town will undertake and repair water breaks that occur outside of the curb stop.

If a request is received from a citizen after regular working hours (8:00 a.m. to 4:00 p.m.) to determine the location of a water-line break, the same policy will apply. If the water problem is on the property owner's side of the curb stop, the property owner will be notified and be responsible to get the necessary repairs completed. If the problem is outside the property-owner's curb stop, the Town will undertake the repairs.

When making a request for water services, citizens must be informed that they are responsible to get the work completed if the problem is deemed to have occurred on the owner's side of the curb stop.

After hours contact: Superintendent of Works – Water and Sewer, 896-3824(w) 897-4278 (cell).

The Water Resources Portal displays a wide variety of water resources data including: drinking water quality data and treatment profiles; protection areas for ground and surface water supplies; boil water advisories; ambient water quality data, station profiles and watersheds; real time water quality data; hydrometric station data and station profiles; climate station profiles; dam locations and sewage outfall locations.

Below is the link to the Provincial site:

Provincial Water Resources Portal

Below is a copy of the drinking water quality report. If you have any questions, please contact the Superintendent of Works/Water and Sewer, Wayne Wall, at 896-3824.

DWQ Final Report